High Staff Turnover Continues in 2010

High staff turnover continues in 2010 including management and technical team:

Commercial director Alan Goodrich has left Neptune who was a vital part of Neptune since 2008.
Another database administrator Sourav Dash has left Neptune.
Suhas has been dismissed in his probation period.

Neptune Vs Cordiant

Neptune takes over Cordiant Technologies staff members working on Rubikon and goes independent in India. Hopefully this will resolve Rubikon's existing issues and ongoing, unfinished developments of functions such as offline bank processing, treasury and trade finance etc etc.

Rubikon Performance Issues

Neptune Software Plc's new Rubikon banking product has been having performance problems at Zambia's NatSave bank. Unlike previous new bank implementations, NatSave is an existing bank with many customer data which is showing weaknesses in Rubikon.

New customers would be wise to request a independent performance report of Rubikon, especially if internet banking module is required.

Continuing High Staff Turnover 2010

The high turnovers of previous years continues in 2010, leaving us with one less on the already reduced Neptune Software Management Team in Croydon.

Walter Cools (Trade Finance Product Manager)

Cordiant Technologies

Neptune Software's outsourcing software partnership with Cordiant Technologies has ended after Neptune's continued failure to pay for services could not be resolved.

Cordiant did much of the software development and customer support of Neptune's retail banking product Rubikon, and will be badly missed by both Neptune and its customers because of Rubikon's existing issues and ongoing, unfinished developments of functions such as offline bank processing, treasury and trade finance.

Non-payment Issues

According to Neptune's offer/contract letter, 28th of every month is the pay day. However, in reality the experience is of frequently salary delays at Neptune:

• Neptune Nigeria salaries have been typically delayed for up to 3 months.
• Neptune London salaries have been delayed at times by up to a month during last year.

Some examples:

• A mortgage consultant produced mortgage product documents for around 3 months and when he wasn't paid he resigned and took all his produced documents with him.
• The current Trade Finance product director has in protest sometimes suspended his work due to salary delays.

Despite this, staffs is expected to work overtime and weekends for no additional compensation. In addition, staffs is expected to pay much of their expenses out of own pockets initially, with Neptune delaying repayment by many months. Outstanding expenses sometimes run into many thousands of pounds for individuals.

The non-payment is not restricted to staffs:

• Neptune's software development partner Cordiant India has suspended there services due to non-payment on multiple occasions.
• Baillifs frequently visit London office
• Frequent suspension of contracts by suppliers owing to non payment of fees
• Reuse of registered computer addresses to avoid having to buy additional software licenses

Continuing High Staff Turnover

Since 2008 Neptune Software Plc's London (Croydon) Head Office (typically less than 20 staffs) has seen more of the very high staff turn over pattern of previous years, particularly of senior staffs. Currently their is no Managing Director, HR Director or Finance Director.

2008

Harold Dempster (Managing Director) - resigned
Lance Sinclair (Sales Director/Executive) - dismissed
Ramantha Shastri (Product Director) - resigned after few months
Sujay Nanjashetty (Presales Consultant) - resigned few months
Vipin Sachdeva (Database Administrator) - resigned after 1 month
Pankaj Kumar (Senior Technical Architect) - resigned
Richard Parrett (Consultant) – dismissed after few months
Paul Carty (Sales Director) – resigned after few months
Alan Jones (Product Director) – resigned after few months
Tony Dingly (Product Director) – dismissed after few months
Shalini Shivashankar (Head of HR) – resigned
Xiolong Xhu (Senior Technical Architect) - dismissed
Kamal Shah (Chief Architect) - resigned

2009

Huw Willetts (Head of Professional Services) - resigned
Bola Ogulana (Database Administrator) - resigned
Andrew Boyd (Consultant) - resigned
Jessica Peterson (Head of HR) – resigned
Ravi Balani (Head of Finance) – dismissed after few months
William King (Head of Finance) – resigned after few months
Shireen Lloyd (Head of HR) – resigned after one month
Patrick Hayward (Managing Director) - resigned
Obi Madukaye (Business Consultant) - dismissed and rejoined
Nathalie Gaudillat (Head of Marketing) - resigned
Robert Morchel (Chief Architect) - resigned
Amit Singh Rathore (Lead Mobile Banking Architect) – resigned
Vikash Trivedi (Lead Architect) - resigned